Managing Orders Across Multiple Channels
EDM Carbon’s order management platform can streamline your business’s operations across all of your online sales channels.
This Is The Challenge
When you only sell via one channel, like eBay, Amazon, or your own website, you’re stuck with a lot of tedious order management paperwork that only gets worse as your business expands.
You will need to implement multi-channel selling as your company grows so that clients may purchase things from you in whatever way is most convenient for them. With every new sales channel comes a new account to create, a new user interface to learn, and a new way of doing things when it comes to fulfilling customer orders. It might seem like you’re managing many companies at once when your orders are spread out throughout the globe. Getting a bird’s-eye perspective of your company via reporting and analytics might seem unachievable.
The Order Management Application Solution from EDM Carbon
EDM Carbon eliminates these issues by giving you access to all of your orders in one central area via a single user interface.
It is so because EDM Carbon may be easily integrated with your existing e-commerce infrastructure. In real-time, it pulls in your commands from various channels and updates the original system with your modifications.
FEATURES
Many Distribution Methods, One Centralized Order Book
You can easily manage orders from your online shop, Amazon, and eBay from a centralized dashboard.
Transmit scanned information to dispatch
You may see your order status or designate the order as sent with a simple scan of the invoice using any typical/widespread barcode reader.
Consecutive Measures
To save time and prevent mistakes, compile all of your orders into one place where you can pick and act on them with a single click.
Integration of Multiple Couriers
Establish communication with your shipping partners, then process, label, and send all orders from a central location.
Your one-stop-shop for all of your internet purchases
You can now manage your orders without signing into several different platforms. Now that your orders are in one convenient location, you can take advantage of mass processing. Thus, you may act on all of them at once or in groups in succession.
Orders that have been paid for but not yet shipped may be processed in bulk with a single click of the action button.
Bringing back simple order taking…
With EDM Carbon’s order management tools, you can centralize all of your orders in one place and manage them with a single interface, streamlining the whole order processing workflow. EDM Carbon’s unified interface makes managing orders across many channels as simple as managing orders across a single channel, drastically cutting down on the number of manual steps required from receiving an order to shipping it out.
By scanning the invoice with a regular barcode scanner, you may access the order details in EDM Carbon or mark it as shipped. EDM Carbon will carry out the specified action when you scan the barcode from any page inside the program. With EDM Carbon’s real-time sync with your sales channels, your customers and shipping partners will be aware of any changes in a matter of seconds.
BENEFITS
Adapts to Organizations of any Size
Costs are proportional to your company’s success since they depend on the number of orders placed.
Improved velocity
Faster order processing and shorter transit times are the results of standardizing on a single platform and a single manner of handling customer requests.
Huge Efficiency Gains
Our clients have reported a reduction in the amount of time needed for order processing and retrieval of up to 90%.
Raise Happiness Levels of Your Clientele
Happier consumers and better seller evaluations result from increased efficiency, quicker order processing, fewer mistakes, and more timely communication.
EDM Carbon is more than just an order management system.
EDM Carbon is a set of tools built to handle all aspects of managing an online retail business, including processing orders.
EDM Carbon assists with inventory management, invoicing, shipping, and messaging by connecting to all of your sales channels, couriers, and more.
Managing many businesses at once will seem like a distant memory once you start using EDM Carbon. Since it cuts down on prep and cleanup time, it’s like adding a new, highly productive employee.
Insignificant about the size
Whether you’re just getting started, a few years in, or delivering orders by boatload, EDM Carbon’s scalable, user-friendly features will make handling your orders easier at every stage of company development.
No matter how large your organization is, there are ways to save time. Imagine us as a part-time employees for a quarter of the salary!